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Edit File: 2021_11_16_145703_create_tickets_table.php

<?php

use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;

class CreateTicketsTable extends Migration
{
    /**
     * Run the migrations.
     *
     * @return void
     */
    public function up()
    {
        Schema::create('tickets', function (Blueprint $table) {
            $table->id();
            $table->foreignId('user_id')->constrained()->onDelete('cascade');
            $table->foreignId('order_id')->nullable()->constrained()->onDelete('cascade');
            $table->string('subject')->nullable();
            $table->text('text')->nullable();
            $table->string('answer')->nullable();
            $table->dateTime('answer_at')->nullable();
            $table->enum('status',['open','inprogress','finished','canceled'])->default('open');
            $table->enum('seen',['true','false'])->default('false');
            $table->enum('satisfied',['true','false'])->nullable();
            $table->timestamps();
        });
    }

/**
     * Reverse the migrations.
     *
     * @return void
     */
    public function down()
    {
        Schema::dropIfExists('tickets');
    }
}

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